Privacy Policy

Thank you for visiting the Website of MICHOS TOURS (“ARGYRIS MIHOS AND CO. LTD.) which is based in Iraklion, Attica, Street Delphon 38 P.C. 14122

Before using our website, please read carefully this Policy for the Protection of Personal Data.

Import

MICHOS TOURS as the controller informs you about how to collect and process information about you.

Personal data (PD) is any information relating to natural persons whose identity is known or can be verified.

The protection of your personal data is very important for MICHOS TOURS, which takes measures in this direction when you visit its website.

This Personal Data Protection Policy lists the type of information we may collect during your visit to our website and we inform you about how we use this information. When you voluntarily provide us with personal information, such as your name, address or email address, we treat that information with complete confidentiality. Subject to the specific provisions of this Personal Data Protection Policy, no personal information is the object of renting, selling, public posting or disclosure to other companies, organizations or websites.

As reflected in the Website’s Terms of Use and cookie  policy, the services provided through the website are directed to a general audience, are not aimed at children and do not knowingly collect personal information from children under the age of 18.

The Personal Data Protection Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by MICHOS TOURS (e.g. information that designates a specific person such as full name or e-mail address).

What information we collect from you

When you visit the website of MICHOS TOURS, www. michostours.gr, we may collect data from you. Some of this data may be of a personal nature. This data may include your search history, IP address, screen resolution, browser used, operating system and settings, access times and reference URL. If you are using a mobile device, we may also collect data that identifies your device, settings, and location.

MICHOS TOURS reserves the right to collect non-personal identification data of users (browser type, computer type, operating system, internet providers, etc.) and/or to monitor IP Address addresses using corresponding technologies (cookies). Cookies are small text files that are stored on each user’s hard drive without being able to access documents or files from the user’s computer.  They are used to facilitate the user’s access when using specific services and / or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, users are kindly requested to visit the cookie policy page.

If you are interested in contacting you through the contact form, we will be required to collect your name and email address.

If you choose to subscribe to the MICHOS TOURS newsletter, we will collect your email address as well as during your communication through the contact form and the booking form.

How we collect your personal data

We collect your personal data directly from you. You provide us with your personal data when you fill in the contact and booking forms available on our website.

Use – sharing of personal data

We use your personal data to respond to your requests in order to inform you about prices and offers and about booking for the purpose of accommodation.

Storage – protection of personal data

The data center where your personal data is stored is in Greece and on a PC at the company’s headquarters.

Retention period of personal data

The retention time of your personal data is determined as follows:

  1. In case you fill in the contact form, your personal data are retained for a period of 2 months.
  2. In case you subscribe to the newsletter service, your personal data is retained until you inform us that you no longer wish us to send you a newsletter, by sending a relevant email to info@michostours.grinwhich case they will be deleted immediately.
  3. In case you purchase one of our services (e.g. Hotel Accommodation) through the website, your personal data are retained for a period of 10 years due to a legal obligation of MICHOS TOURS to the Public Tax Authorities.

After the end of the period defined by the respective legal-tax obligation, your personal data are deleted

Your rights regarding the processing of personal data

You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and free of charge. We may ask for proof of your identity before we provide you with this data. In some cases, we may not be able to allow access to certain personal data. For example,  whether your personal data relates to other people’s personal data or whether it is retained for legal reasons. In these cases, we will explain to you why you cannot obtain this data.

You have the right to request the correction – update of your data and MICHOS TOURS will proceed to their immediate correction.

You have the right to request the deletion of your personal data and MICHOS TOURS will proceed with its immediate deletion. However, in certain cases where the applicable legal and tax obligations require the mandatory retention of data, the deletion of the data may be prohibited. In such cases, we will explain to you why we cannot delete your personal data and for how long.

You have the right to request the cessation of processing by MICHOS TOURS of your personal data and MICHOS TOURS will immediately cease processing them. If this is not possible, we will explain to you why we cannot stop processing your PD.

You have the right to request the restriction of the processing by MICHOS TOURS of your personal data and MICHOS TOURS will immediately restrict the processing of your personal data.  If this is not possible, we will explain to you why we cannot restrict the processing of your PD.

You have the right to request the transfer of your personal data to another institution/ organization and MICHOS TOURS will proceed to the direct transfer of these data.  However, in some cases due to documented obligations of MICHOS TOURS, your request may not be accepted.

In the event that it is proved that your personal data has been leaked by MICHOS TOURS and as a result you suffer material or non-material damage, you have the right to complain to the competent supervisory authority (Hellenic Data Protection Authority).

To exercise the above rights or if you have questions about the privacy policy or if you need assistance with the exercise or understanding of privacy options, please contact the privacy team at info@michostours.gr or write to us at:  MICHOS TOURS, PD Editor, Delphi 38 Heraklion Attica 14122   indicating in the external file (CONCERNING PERSONAL DATA).

MICHOS TOURS may amend this Personal Data Protection Policy in order to improve and safer the operation of our website, always providing you with the opportunity to exercise any of the above rights.